Salesforce Software Engineer - Senior Associate
Headquartered in New York City, JPMorgan Chase is the largest bank in the United States.
You'll work with Salesforce (Service Cloud, Sales Cloud, Marketing Cloud), Apex, Lightning Web Components, SOQL/SOSL, REST integrations, and enterprise AI coding tools. The team builds platforms and standalone products for JPMorgan Personal Investing's customer service, marketing, and operations functions, integrating with internal services to enhance the customer experience for 275,000+ UK investors.
Free Tailor for ATS: 10/10 runs left
Behind every investment is a person with ambitions, motivations and values. While we know that every client is unique, they come to J.P. Morgan Personal Investing for the same reason: our straightforward and transparent approach to investing, and the trust that 150 years of J.P. Morgan heritage brings.
J.P. Morgan Personal Investing offers award-winning investments, products and digital wealth management services to over 275,000 investors in the UK. We built the business with innovation as a core part of our ethos to give consumers the confidence and clarity to make informed investment decisions and achieve their financial goals.
As a Salesforce Engineer at JPM Personal Investing, your responsibilities will include working to help shape the platforms for our Customer Service, Marketing, and Operations teams. You will also be developing standalone products on Salesforce, as well as integrating with the JPM Personal Investing services directly to build the best customer experience for customers and colleagues.
Our Salesforce team is at the heart of this venture, focused on getting smart ideas into the hands of our customers. We're looking for people who have a curious mindset, thrive in collaborative squads, and are passionate about new technology. By their nature, our people are also solution-oriented, commercially savvy and have a head for fintech.
Job responsibilities:
As a Salesforce Engineer, you will get involved in developing services such as referrals & promo systems, automation/alerts, email services, custom Lightning & Visualforce pages, developing products across all core Salesforce systems including Service & Sales Clouds, and Marketing Cloud. We also often use out of the box external applications such as:
Salesforce scheduler, milestones, forecasting
Amazon Connect, Back-up solutions, and others
Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.
Required qualifications, capabilities and skills
Certified Salesforce developer (at least Platform Developer 1)
Experience in Force.com platform (Async Apex)
Service & Sales cloud development experience
SOQL/SOSL/DML operation and SOQL query optimizations
REST integrations with external services
Testing methodologies & frameworks & integration testing
Experience working in an Agile team (Scrum / Kanban)
Migration tools
Experience with Lightning Web Components
Awareness of clean architecture in OOP
Hands-on experience using enterprise-authorized AI-assisted software development tools within the work environment (e.g., for coding, test creation, troubleshooting, or documentation) with demonstrated ability to critically evaluate, validate, and refine AI-generated outputs for correctness, performance, and security.
Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, secure handling of inputs/outputs, and adherence to resiliency and security expectations; ability to guide peers on safe and effective usage within team practices.
A strong passion for creating clean, maintainable & highly testable code and components
Preferred qualifications, capabilities and skills
Multiple Salesforce certifications
Hands-on experience with integrations (BE APIs, Amazon Connect, etc.)
Experience with relational databases (MySQL, Postgres or Oracle)
Full-stack Salesforce development experience
A good understanding of CI/CD principles and automated testing
Marketing cloud experience
Demonstrated experience in different integration patterns
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