Software Engineer, Organizational Systems & Intelligence

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or experience we deliver is the result of making each other’s ideas stronger. It happens because every one of us believes we can make something wonderful and share it with the world, changing lives for the better.

The diversity of our people and their thinking inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something, you’ll add something.

The ASE Organizational Systems & Intelligence team is looking for a talented and motivated Software Engineer who enjoys building tools, platforms, and automation that improve how teams operate. In this role you will help design and develop internal systems that power operational insights, automation, and intelligent workflows across Apple Service Engineering.

Description

You’ll join a high-trust, high-impact engineering team responsible for building and evolving internal tools and web applications that support the Apple Services Engineering (ASE) organization. In this role you will work across the full stack to design and deliver systems that simplify complex workflows, automate operational processes, and provide actionable insights for teams across Apple.

You will collaborate closely with product managers and engineering partners to:

Translate ideas and operational needs into scalable technical solutions

Build and iterate on internal platforms and tools used by engineering and program teams

Develop MVPs quickly and evolve them based on user feedback Improve development workflows through automation, CI/CD, and modern engineering practices

Contribute to systems that enable intelligent insights, reporting, and AI-driven capabilities across ASE

Our team values pragmatic engineering, rapid iteration, and building tools that deliver real operational impact.

Preferred Qualifications

Experience with React, Next.js, and/or Node.js

Experience building internal tools, developer platforms, or operational systems

Experience integrating data platforms, analytics, or AI-enabled workflows

Ability to quickly learn and apply new technologies

Strong attention to detail and analytical thinking

Excellent communication and collaboration skills

Passion for building tools that improve developer and operational productivity

Minimum Qualifications

Professional experience as a software engineer building production systems

Strong problem-solving ability with a self-driven and proactive mindset

Experience building modern web applications

Front-end development experience using JavaScript or TypeScript

Back-end development experience building APIs and services

Experience with CI/CD pipelines and testing frameworks

Familiarity with modern cloud platforms (AWS, GCP, Azure, etc.)

Experience working with containerized applications (Docker / Kubernetes)