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Reed

Application Support Engineer

Spectrum IT Recruitment· London· £50,000–£65,000/yr
Posted 30 Jul 2026 · Added 31 Jul 2026, 00:11
AI summary

You will work with SQL, Excel, BI and data analysis tools, plus Azure DevOps. You will support and enhance a bespoke, internal claims platform for a professional services business, migrating from a legacy system.

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Free Tailor for ATS: 10/10 runs left

We're looking for an Application Support Analyst to join a collaborative IT team supporting and enhancing business-critical claims platform for leading professional services business.

This is a new role for the business, taking ownership of the migration and support from legacy to an internal bespoke claims platform, working closely with internal IT team and relevant users.

Please note: Experience within claims processing, legal or insurance is essential.

What you'll be doing:

Investigating, analysing and resolving application issues

Supporting system enhancements, fixes and integrations

Play a key role in growing this area of the business as the internal IT function continues to scale

Work with Product Owners and senior stakeholders to gather requirements and improve processes

Requirements:

Previous experience in an Application Support, Systems Analyst or similar role

Able to demonstrate supporting and improving bespoke internal systems or applications

Experience with SQL, Excel, BI and data analysis tools

Knowledge of Agile methodologies (Azure DevOps is a bonus)

This is an excellent opportunity to join a forward-thinking IT team where you'll play a key role in improving business-critical systems while working on a variety of exciting projects.

Please apply to the advert or email your CV direct to