Application support engineer - Lorien Impellam
This role supports eTrading platforms using Windows/Linux, Bash, PowerShell, Python,
Free Tailor for ATS: 10/10 runs left
Application Support Engineer (eTrading Production Support)
Location: London
Working Pattern: 50% office-based (initially 100% onsite until fully up to speed)
Contract Length: 6 Months (inside IR35)
Overview
We are seeking an experienced Application Support Engineer to join a high-performing eTrading Production Support team within a global financial markets environment.
Key Responsibilities
Manage day-to-day production support activities, ensuring maximum platform availability and stability.
Monitor, troubleshoot and resolve incidents across business-critical eTrading platforms.
Perform root cause analysis and drive permanent fixes for recurring issues.
Support and maintain Windows and Linux-based application environments.
Required Skills & Experience
Production Support
Extensive experience supporting business-critical production applications.
Experience operating within a 2nd/3rd line application support or production support environment.
Strong incident management and problem-solving capabilities.
Proven ability to manage issues through to resolution while communicating effectively with stakeholders.
Operating Systems
Strong Linux administration and troubleshooting experience.
Strong Windows Server support experience.
Experience analysing:
CPU utilisation
Memory consumption
Storage performance
Network and NIC metrics
Operating system performance data
Key Skills:
Networking - TCP/IP, DNS, VLANs, VPN/Stunnel, Connectivity
Monitoring/Obs - Splunk, Geneos, Grafana, Dynatrace
DevOps - Jenkins, Git, Bitbucket, Artifactory,
Databases - Oracle, SQL Server
Scripting - Bash, PowerShell, Python
ITSM Tools - ServiceNow, Jira
Markets - ION
OS metrics - linux/windows
App metrics - java/.NET
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.