Head of Interchange Senior Director

About Us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job Description

The Senior Director, Head of Europe Interchange Strategy and Development is responsible for leading and developing interchange fee strategies designed to optimise participation in the Visa network by increasing product issuance and broadening merchant acceptance of electronic payments across the Europe region. The position requires close collaboration with regional country management, finance, legal, government engagement, product, and client teams.

The role sits within the Pricing and Interchange function within Visa and although focused on interchange fees, will cover development of specific pricing and interchange strategies. The role will report directly to the Vice President of Europe Pricing & Interchange in Visa’s Finance team.

In this role, you are expected to:

Lead the development of interchange fee strategies for Europe region considering value provided, differentiation of products and services, sustainability, competitive dynamics, and data-driven insights

Collaborate with functional groups in evaluating and optimizing interchange for Europe region, including forecasting and business case, rate structure design, stakeholder impact assessment, implementation considerations, and key partner communication

Drive the best resolutions possible on competition and regulatory matters related to interchange fees to help achieve a balanced outcome that enables growth of the four-party model and continued digitization

Lead key projects and play a critical role in key strategic projects which take into account both pricing and interchange economics for new flows, Visa Direct and Visa A2A across Europe.

Act as a trusted advisor, partnering with functions including Legal, Finance, Risk, Sales, Client Services and Product.

Educate clients and internal stakeholders on the key role that interchange plays and Visa’s interchange strategy

Partner with the team responsible for interchange system development work and management of operational & compliance issues related to interchange

Contribute to the regional, country and product strategies to support Visa’s corporate strategies and priorities

Make decisions with limited guidance, usually within a complex and often ambiguous environment, leveraging data, analytics, and AI-enabled insights to drive rigorous, fact-based recommendations to senior management while supporting syndication with stakeholders across the organization.

Manage a team of business professionals supporting these responsibilities.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

We are looking for an individual who brings breadth of experience, a curiosity about payments, is results-driven and client-focused. As a candidate you should have:

Bachelor’s Degree, Graduate Degree, MBA or equivalent

Experience developing and/or negotiating pricing constructs

Experience managing complex financial models and analytics to support recommendations

Experience developing and delivering complex strategic plans

Experienced, results-oriented leader with a proven track record and the ability to work with and influence multiple stakeholders

Thorough understanding of electronic payment system business, value flows, and competitive dynamics would be an advantage

Ability to develop internal and external networks to identify areas of opportunity and build partnerships in executing against corporate goals

Experience leveraging AI, automation, or advanced analytics tools to improve decision making, productivity, or business outcomes is a plus

Strong personal presence and ability to clearly communicate compelling messages at the executive level, internal and external

Strong collaboration skills across markets, functions and levels

Demonstrated commitment to growing, developing and leading diverse teams

Commitment to continuous learning

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.