Manager, Industry Insights and Data - B2B Travel
Our Purpose is to... Uplift everyone, everywhere by being the best way to pay and be paid.
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.
Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Job Description
Role Summary
We are looking for a highly analytical and commercially minded Manager, Industry Insights & Data to drive thought leadership across the B2B Travel vertical.
This role sits at the intersection of data, strategy, commercial, and marketing. You will translate complex data, research, and market intelligence into clear, compelling narratives that strengthen Visa’s positioning as a market leader in B2B travel.
Working with global stakeholders, you will develop data-led insights, monitor industry dynamics, and create high-impact content that supports client engagement, sales enablement, and executive storytelling.
This is a high-visibility role with direct exposure to senior leadership, where your ability to simplify complexity and drive insight-led storytelling will be critical.
Key Responsibilities
1. Insight Development & Analysis
Partner with Data Science and Analytics teams to interpret proprietary transaction data and behavioural trends
Extract actionable insights across the B2B travel ecosystem to inform strategy and client conversations
Identify key performance signals, growth drivers, and risks across markets and segments
2. Market Intelligence & Ecosystem Tracking
Monitor external market developments including, partners, fintechs, travel platforms, and regulatory changes across the industry
Identify emerging trends and translate them into strategic implications for Visa and clients
Maintain an ongoing view of the B2B travel ecosystem to inform internal decision-making
3. Thought Leadership & Content Creation
Translate complex data into compelling, client-facing content (reports, whitepapers, presentations, infographics, webinars)
Develop clear, differentiated narratives that position Visa as a thought leader in B2B travel
Support development of flagship insight pieces and industry reports
4. Commercial Enablement
Equip sales teams with insight-led materials for QBRs, client pitches, and strategic account planning
Provide data-driven inputs for commercial opportunities and deal development
Ensure insights are actionable and aligned to revenue and growth priorities
5. Executive & Industry Support
Develop talking points, presentations, and data-led narratives for senior leadership
Support executive participation in conferences, panels, and media engagements
Partner with PR and Communications teams to amplify key messages externally
6. Internal Alignment & Knowledge Sharing
Create dashboards, briefings, and newsletters to drive alignment across global teams
Ensure consistent use of data and insights across regions and functions
Act as a central hub for industry insights within the B2B Travel vertical
7. Tools, Innovation & Efficiency
Leverage AI and analytics tools to enhance insight generation, monitoring, and workflow efficiency
Continuously improve how data is sourced, analysed, and communicated
Key Relationships
Global B2B Travel leadership team
Data Science & Analytics teams
Regional Commercial & Sales teams
Marketing, Communications & PR
Strategy and Product teams
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications
Required
Strong analytical capability with the ability to interpret complex datasets and market trends
Proven experience developing thought leadership or insight-led content
Excellent written and verbal communication skills
Experience working cross-functionally in global organisations
Strong project management skills with the ability to manage multiple workstreams
Preferred
Experience in B2B travel, payments, fintech, or travel technology
Experience supporting sales enablement, QBRs, or client-facing materials
Experience contributing to PR, industry events, or executive communications
Familiarity with AI tools and data visualisation platforms
Visa is an EEO Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.